DELIVERY AND RETURNS

Your order will be ordinarely processed within 48 hours (excluding weekends and holidays). Delivery times will depend on the destination and delivery option chosen. 

 

To Metropolitan France 

(PDF and shipping costs excluded)

Colissimo access

(tracking, without signature)

2 to 3 open days

Chronopost 18H

(tracking and signature)

24 H

Up to 49 €

5,90 €

8,90 €

From 49 € to 79 €

3,90 €

8,90 €

De 79 € à 99 €

Free !

8,90 €

Plus de 99 €

Free !

Free !

To DOM-TOM (VAT free)

Products weight

Colissimo Outre-mer 1 (tracking, without signature)

Colissimo Outre-mer 2 (tracking and signature)

Colissimo expert Outre-mer 1 (tracking, without signature)

Colissimo expert Outre-mer 2 (tracking and signature)

Up to 200 g

8,90 €

10,90 €

12,90 €

18,90 €

From 200 g to 850 g

13,90 €

16,90 €

15,90 €

23,90 €

From 850 g to 1650 g

18,90 €

29,90 €

20,90 €

35,90 €

From 1650 g to 2500 g

23,90 €

41,90 €

27,90 €

48,90 €

From 2500 g to 3400 g

28,90 €

54,90 €

32,90 €

60,90 €

 

To European Union

Products weight  

Chronopost Zone 1 (1)

(tracking and signature)

2 to 3 days

Chronopost Zone 2 (2)

(tracking and signature)

2 to 7 days

Chronopost Zone 3 (3)(tracking and signature)

4 to 10 days

Up to 200 g

8,90 €

10,90 €

 

17,90 €

From 200 g to 850 g

From 850 g to 1250 g

From 1250 g to 2500 g

3,90 €

6,90 €

18,90 €

From 2500 g to 3400 g

(1) Chronopost Zone 1 : Germany, Belgium, Luxemburg, Netherland.

(2) Chronopost Zone 2 : United Kingdom, Ireland, Portugal, Italy, Greece, Austria, Slovenia, Croatia, Sweden, Finland.

(3) Chronopost zone 3 :Estonie, Lituanie, Lettonie, Pologne, République Tchèque, Slovaquie, Hongrie, Croatie, Roumanie, Bulgarie.

To others countries of Europe (VAT free)

Products weight  

Colissimo International to Swiss

(tracking and signature

2 to 3 days

Colissimo International Zone 4 (1)

(tracking and signature

2 to 10 days

Colissimo International to Russia

(tracking and signature

2 to 10 days

Chronopost Swiss and Liechtenstein

(tracking and signature

2 to 3 days

Up to 200 g

11,90 €

13,90 €

19,90 €

23,90 €

From 200 g to 850 g

11,90 €

16,90 €

22,90 €

From 850 g to 1250 g

11,90 €

17,90 €

29,90 €

From 1250 g to 2500 g

18,90 €

19,90 €

41,90 €

27,90 €

From 2500 g to 3400 g

18,90 €

21,90 €

44,90 €

(1) Colissimo International Zone 4 : Iceland, Norway, Turkey, Maghreb, other countries of East Europe.

To others countries of the world (VAT free)

Products weight 

Colissimo International Zone 5 (1)

(tracking and signature

3 to 10 days

Colissimo International Zone 6 (2)

(tracking and signature

3 to 15 days

Up to 200 g

19,90 €

25,90 €

De 200 g à 850 g

22,90 €

29,90 €

From 850 g to 1250 g

29,90 €

39,90 €

From 1250 g to 2500 g

40,90 €

50,90 €

From 2500 g to 3400 g

43,90 €

61,90 €

(1) Colissimo International Zone 5 : United States, Canada, Australia, China, Japan, Hong-Kong, Singapour, South Corea, Thaïland, Viet Nam, India, Israël.

(2) Colissimo International Zone 6 : Africa (except Maghreb), Moyen-Orient, America (except United States and Canada), other countries of Asia, Oceania (except Australia).

 

DOWNLOADABLE PATTERNS 

When purchasing your PDF patterns, you can download them right from the confirmation page. After that, they are accessible from your account history. The links are good for up to 5 downloads over an unlimited period of time. 

Please notice that each file is for personal use only. If you wish to offer a copy to someone, thank you to pass a new order! 

 

SHIPPING CONDITIONS 

Customer has to be sure he has given a right and complete shipping adress. If the adress have not allowed to ship properly the order, the re-send will be charged to the customer.  

Saler cannot be responsible for eventual lost and damages which would be the fact of postal services. Feel free to ask an invoice for extra assurance if you need one.

RETURNS

If you regret something about your order, we will happily accept a request for a return of your order within 30 days of your sales receipt. 

Please include your order number, a note explaining what you'd like us to do-refund and send your package (as new as you received it)  to:

 CVA / De Rerum Natura

Centre de gros

13, rue Gaston Evrard

31100 TOULOUSE

FRANCE


If we make a mistake when we pack your box, we will refund or replace your order, and we will pay for all shipping costs. If you send your order back for other reason, refunds will not include the cost of shipping. Thank you !

You will be refunded with 10 to 15 days after reception of your return.